SHIPPING POLICY

ALL orders in the CONTINENTAL USA over $100.00 get FREE STANDARD SHIPPING. MUST PUT CODE: FREESHIP IN WHEN CHECKING OUT TO RECeiVE THE DISCOUNT*

STandard Shipping is $8.00

Orders with Standard Shipping typically take between 1-3 business days to be processed and shipped. You will receive an email with tracking information when your order has been shipped.

Credit card authorization and address verification must be received prior to shipping any order. We use UPS OR USPS for orders. remember that delivery time does not include Sundays or Holidays. You will be notified by email regarding back ordered items and expected delays. Chic Haven Boutique will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification.

Standard Shipping
Standard Shipping orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three (3) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 1-3 business days. Shipping is variable by weight if the order is under $100. It is free for orders over $100.

Lost Packages

If your order does not arrive on time or is lost in transit, we will open an investigation with the shipping carrier. This process can take up to two weeks for the investigation to be completed. 

Once the investigation is complete, if your order is lost in transit or delivered to the wrong address, we will replace your items if they are still available. If we cannot replace them, then we will refund your order, as well as any shipping costs. 

However, if the shipping carrier confirms delivery to the correct address, we are unable to issue a refund.